Leadership & Communication for Support Staff

Target Audience:

VIB administrative support

VIB technical support

Location:

Park Inn by Radisson Leuven

General context

Topics that will be addressed during this training are:

Leadership & communication:
- Defining - 'A good agreement'
- How do you make good agreements?
- Being loyal to your own style - what does that mean?
Communication:
- How to formulate objectives and share essential information with my team and/or management
- Receiving response to your questions
- How to communicate professionally and with impact
- Do's and don'ts in communication
- Communication structures and handling negative feedback
Structure conversations and negative feedback
Boundaries: examine, determine, protect and expand.
Meeting culture:
- Good meeting management.
- Do's and don'ts in meeting culture
How to deal with resistance in your team or with your team leader

Approach

The in person half-a-day training will be followed by an online follow-up of 2 hours to recapitulate and discuss how what you learned could be implemented and if there were possible challenges.

Event intended for

For VIB support staff, lab technicians and admin.

Extra information

This training is only open for VIB participants and is free.
Note that upon no show without valid justification a fee of € 100 will be charged and you will be blacklisted for the VIB training program for 1 year. Click here for more information.

Trainers

Barbara Baert

B-Management Coaching & Consulting, BE

As a laboratory manager, Barbara soon discovered her passion for training and coaching. Her scientific studies taught her analytical thinking, but managing and guiding managers, employees and students trained her in the business world. 12 years of experience in people management, that's what makes your toolbox grow!

In 2021, however, Barbara opted for a career switch to professional company training and coaching. The focus included mentoring, sharpening professional soft skills, team operations and (self)leadership. and so she started B-management coaching & consulting (BMC).

As a professional skill set facilitator, she is always looking for new challenges with an emphasis on continuous improvement and broadening her horizon. She believes in goal-oriented professional transformation with a view to maintaining individuality and growing your own tools.

Helping others to step out of their comfort zone based on their own talent and strengths is one of her driving forces that she feels is essential for transforming managers and new, upcoming young potentials. She is an open-minded and disciplined professional with a quality-driven mindset.