Leadership & Communication for Support Staff
9 November 2023 (morning session - Ghent) and online follow-up on 7 December 2023, 10h - 12h
General context
Topics that will be addressed during this training are:
- Leadership & communication:
- Defining - 'A good agreement'
- How do you make good agreements?
- Being loyal to your own style - what does that mean?
- Communication:
- How to formulate objectives and share essential information with my team and/or management
- Receiving response to your questions
- How to communicate professionally and with impact
- Do's and don'ts in communication
- Communication structures and handling negative feedback
- Structure conversations and negative feedback
- Boundaries: examine, determine, protect and expand.
- Meeting culture:
- Good meeting management.
- Do's and don'ts in meeting culture
- How to deal with resistance in your team or with your team leader
The in person half-a-day training will be followed by an online follow-up of 2 hours to recapitulate and discuss how what you learned could be implemented and if there were possible challenges.
For VIB support staff, lab technicians and admin.
- This training is only open for VIB participants and is free.
- Note that upon no show without valid justification a fee of € 100 will be charged and you will be blacklisted for the VIB training program for 1 year. Click here for more information.
Trainers
Barbara Baert
As a laboratory manager, Barbara soon discovered her passion for training and coaching. Her scientific studies taught her analytical thinking, but managing and guiding managers, employees and students trained her in the business world. 12 years of experience in people management, that's what makes your toolbox grow!
In 2021, however, Barbara opted for a career switch to professional company training and coaching. The focus included mentoring, sharpening professional soft skills, team operations and (self)leadership. and so she started B-management coaching & consulting (BMC).
As a professional skill set facilitator, she is always looking for new challenges with an emphasis on continuous improvement and broadening her horizon. She believes in goal-oriented professional transformation with a view to maintaining individuality and growing your own tools.
Helping others to step out of their comfort zone based on their own talent and strengths is one of her driving forces that she feels is essential for transforming managers and new, upcoming young potentials. She is an open-minded and disciplined professional with a quality-driven mindset.
Practical info
09 November 2023
Ghent - VIB/UGent FSVM II
Technologiepark 75
9052 Zwijnaarde
Belgium
09 November 2023
Ghent - VIB/UGent FSVM II
From Ghent Sint-Pieters station, you can take a bus to Technologiepark. Please check Routeplanner De Lijn for schedules.
09 November 2023
Ghent - VIB/UGent FSVM II
Looking for a custom cycling route? Try the online cycling route planner to easily and quickly identify the fastest, safest and/or most scenic route to any destination in Ghent.
Cycling route planner
Shared bicycles:
Several providers are active in the area.
Take a look at their platforms:
- Indigo Weel Pro app
- Bluebike
- DOTT
- BOLT eBikes
- Donkey Republic
There are also some public bicycle pumps at the park.
09 November 2023
Ghent - VIB/UGent FSVM II
There is only one entrance to Technologiepark. At the entrance, please take a ticket - Parking is only allowed in regular parking spots (for instance in front of the building) and in the parking tower. Parking alongside the roads or in other places where there is no regular parking is prohibited.
09 November 2023
Ghent - VIB/UGent FSVM II
L4