Professional Skillset Training for Support Staff: Change Management

Professional Skillset Training for Support Staff: Change Management

03 December 2024

Leuven - Campus Gasthuisberg

communication skills
personal effectiveness
live training

Professional Skillset Training for Support Staff: Change Management

Target Audience:
VIB administrative support
VIB technical support
Location:

Leuven - Campus Gasthuisberg

Duration:

3 December from 13h - 16h30 in Leuven and the possibility to join online on 17 December for a recap

General context

Navigating change management: Leveraging transformation for success and organizational growth in laboratory and administrative management.

 

In this final segment of our professional skillset training, we embark on the ultimate journey of mastering the dynamics of change in our workplace. Our focus is on effectively adapting to new challenges, adjusting our boundaries, managing team resistance, and navigating confrontations.

  • How does our communication evolve based on our role?
  • As leaders, how do we respond when our boundaries are tested?

Recognizing that change often sparks resistance, both internally and externally, we equip you with the tools and techniques to effectively manage and mitigate this resistance. We uncover strategies for optimizing time management, identifying quick wins, and mastering the art of delegation.

Through a combination of role-playing exercises, reflective tools, and immersive real-life scenario analysis, participants will have the opportunity to develop a resilient and professional approach to change management within a supportive environment, fostering collective growth and experiential learning.

Approach

This training will be a combination of theory, role playing, exercises and situation analysis. The focus will be on practicing.

The in person half-a-day training will be followed by an online follow-up of 2 hours to recapitulate and discuss how what you learned could be implemented and if there were possible challenges.

Event intended for

For VIB support staff, lab technicians and admin.

Trainers

Barbara Baert
Training & Conferences - Trainer picture - Barbara Baert
B-Management Coaching & Consulting, BE

As a laboratory manager, Barbara soon discovered her passion for training and coaching. Her scientific studies taught her analytical thinking, but managing and guiding managers, employees and students trained her in the business world. 12 years of experience in people management, that's what makes your toolbox grow!

In 2021, however, Barbara opted for a career switch to professional company training and coaching. The focus included mentoring, sharpening professional soft skills, team operations and (self)leadership. and so she started B-management coaching & consulting (BMC).

As a professional skill set facilitator, she is always looking for new challenges with an emphasis on continuous improvement and broadening her horizon. She believes in goal-oriented professional transformation with a view to maintaining individuality and growing your own tools.

Helping others to step out of their comfort zone based on their own talent and strengths is one of her driving forces that she feels is essential for transforming managers and new, upcoming young potentials. She is an open-minded and disciplined professional with a quality-driven mindset.

Program

1. What is (your) management of change?

  • Inner reflection: Yohari window.
  • Professional reflection: job descriptions.

2. Boundaries:

  • Examine, determine, protect and expand.
  • Boundaries in project management.

3. Time management:

  • Time waisters & gainers.
  • Eisenhower Decision Matrix.
  • Practical implementation of time management.
  • Procrastination: bad habit or a gut feeling?

4. Resistance:

  • Origin of resistance.
  • How to deal with resistance.
  • How to deal with difficult people.

5. Confrontation:

  • The difficulty of a confrontation.
  • How to handle a confrontation.
  • How to bring bad news.

Practical info

Location & Venue

03 December 2024

Leuven - Campus Gasthuisberg

Herestraat 49
3000 Leuven
Belgium

Public transport

03 December 2024

Leuven - Campus Gasthuisberg
Public transport

Leuven train station is approximately 4 km from the campus Gasthuisberg. Buses depart very regularly to the Gasthuisberg Campus from Leuven train station. 

For tickets and up to date schedules visit website De Lijn or use the De Lijn App.

Exit at the very last bus stop ‘Gasthuisberg Campus) make sure not to exit at ‘Gasthuisberg Kliniek =

hospital)

Once you get off the bus, go to your right and go up the street until you see stairs to your left. Climb the stairs all the way up between two buildings. Look for the signs containing blue circles and white numbers and follow them all the way from 2 up to number 12. You will cross several buildings and the walk will take max. 10 minutes. When you reach number 12, you have reached O&N 5, where you can find the reception.

Bike

03 December 2024

Leuven - Campus Gasthuisberg
Bike

The Gasthuisberg campus is west of the Leuven ring. Our buildings are situated behind the hospital (see black arrow near ‘RING NOORD’ on the map). If you come from the city center, you will arrive on campus from the east side (taking Mgr. Van Waeyenberglaan and roundabout Het Teken). If you come from Heverlee or Campus Arenberg, you will arrive from the west side (taking the Celestijnenlaan and Taborweg). When you arrive uphill at the intersection with the Rega Institute and the Red Cross building, you need to take the road down to the bicycle parking at Rega Institute (see map) where you can park. Next, follow the ‘Onderwijs & Navorsing blue route’ description below (start point is #9).

Route description

03 December 2024

Leuven - Campus Gasthuisberg
Parking
  1. You arrive via the E314 highway – EXIT 16

    • After 200 m, keep left to drive underneath the roundabout and into the tunnel.

    • Keep left and follow the arrows to Parking West.

  2. You arrive via the Leuven ring road

    • At the roundabout, take the exit towards ‘Spoed / Ziekenhuis’.

    • Follow the ring around Campus Gasthuisberg and pass the entrance of SPOED.

    • Continue right until you arrive at a second roundabout.

    • Follow the directions for E314.

    • Near the Fire Brigade Station, make a U-turn and follow the directions for ‘Ziekenhuis’.

    • Keep left and drive downhill, underneath the roundabout and into the tunnel.

    • Keep left and follow the arrows to Parking West.

    • Next, leave the parking at level +1 using the big stairs near the vending machines.

 Follow the red carpet and arrows to 'Onco Dagcentrum' to get to the O&N buildings. Take the stairs on your left after exiting Parking West. You are now in front of the O&N4 building; on the left you will find O&N5. 

Map 0&N

Venue contact

03 December 2024

Leuven - Campus Gasthuisberg
Extra information

Room ON5 - 5thFloor.404-28.05.347